Privacy Policy

A legal disclaimer*

Wellness Pixies and Company, located in Chandigarh, India, operates this website and its related features, content, tools, and services to provide you with a refined, luxurious shopping and wellness experience (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, or communicate with us in any way.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you (“personal information”) when you engage with our Services. This may include:

Contact details: name, billing and shipping address, phone number, and email address.
Payment information: card details, transaction records, and payment confirmations.
Account details: username, password, and saved preferences (if you create an account).
Order and transaction history: products viewed, added to cart, purchased, returned, or exchanged.
Communications: details you provide when contacting us for support or inquiries.
Device and usage data: IP address, browser type, operating system, and browsing activity collected automatically through cookies or analytics tools.

2. How We Collect Information

We may collect information in the following ways:

Directly from you — when you sign up, place an order, or contact us.
Automatically — through cookies, analytics, and similar technologies when you browse our website.
From service providers — such as payment gateways, analytics platforms, and logistics partners.
From third-party integrations — like social media platforms, if you interact through them.

3. How We Use Your Information

We use your personal information to:

Process and fulfill your orders.
Communicate with you about your orders, products, or inquiries.
Personalize your shopping experience and recommend products you may like.
Improve our website’s performance and customer experience.
Send promotional messages (only if you’ve opted in).
Prevent fraudulent or unauthorized transactions.
Comply with applicable legal obligations.

4. Sharing and Disclosure

We do not sell your personal information.
However, we may share it in limited circumstances, including:

With trusted service providers who assist us in operating our business (such as payment processors, shipping carriers, marketing tools, and data analytics providers).
With third-party platforms (like Wix.com) that host and enable our website. Wix stores website data securely and may process information to provide essential hosting and site performance functions.
As required by law, such as to comply with a subpoena or other legal processes.
During a business transfer, such as a merger, sale, or acquisition.

For more about Wix’s data practices, visit the Wix Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Recognize your device and preferences.
Analyze website traffic and usage patterns.
Provide personalized offers and improve functionality.

You can manage or disable cookies through your browser settings, though doing so may affect certain features of the website.

6. Data Security

We maintain appropriate administrative, technical, and physical safeguards to protect your information. While we strive to ensure the security of your data, no online system is completely secure. Please use strong passwords and keep your login credentials private.

7. Data Retention

We retain your information only for as long as necessary to:

Fulfill the purposes for which it was collected.
Comply with legal and regulatory requirements.
Resolve disputes or enforce our agreements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

Access the personal data we hold about you.
Request correction or deletion of your information.
Withdraw consent to receive promotional messages.
Object to or restrict certain processing activities.

To exercise your rights, please contact us using the details below.

You may also unsubscribe from marketing emails at any time using the “Unsubscribe” link in our communications.

9. Children’s Privacy

Our Services are not directed toward children under 18 years of age. We do not knowingly collect or store any information from minors. If you believe a child has provided us with personal data, please contact us for prompt deletion.

10. International Data Transfers

If you access our website from outside India, please note that your information may be transferred to and processed in other countries where privacy laws may differ.

Wix stores data on secure servers located in multiple regions (including the U.S., Europe, and Israel) and follows strict compliance frameworks to protect your data.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

Wellness Pixies and Company
Chandigarh, India
📧 support@wellnesspixies.com
🌐 www.wellnesspixies.com